TERMS & CONDITIONS
TERMS & CONDITIONS
The precious jewels presented on this website are designed and handcrafted in New York City by Angely Martinez herself, and the assistance of other artisans. They are primarily Made-to-order, one-of-a-kind and limited edition.
Materials: All pieces are made of 14K and 18K Gold, Sterling silver (.925), Argentium silver (.935), precious stones and semi-precious and pearls. Other precious metals will be offered in the future and per request by the customer.
When left exposed off the body, sterling silver tends to tarnish. Weather changes, such as the humidity that comes with the summer, cause your silver jewelry to tarnish as well. In the case that your jewelry tarnishes, use warm soapy water and an old tooth brush to clean your silver jewelry. The less chemicals we use, the better the future of our planet.
Argentium silver, primarily used in the beaded chain earrings, is a beautiful metal (whiter than sterling silver) that takes longer to tarnish.
After wearing, please place your jewelry back in the original packaging it came in or your jewelry box. The more you take care of your precious jewels, the more they will last.
NYC Area: Pick up or Delivery to be arranged with designer.
Domestic: Please select the shipping method offered on our online store. We will notify you when your order has shipped with tracking # included.
International Orders: Although a bit more expensive, I recommend FedEx or UPS. They are more reliable and have a larger international network for worldwide shipping.
Other arrangements? Contact me.
Received the jewel but no longer want the item? Please return your purchase within 10 business days of receiving your purchase. Custom work is final sale.
Damages incurred during the shipping process? I am not responsible for damages incurred during shipping. I do pack your orders as best possible. However, your item can be fixed at a fee.
6-Month Guarantee: I can repair your jewelry up to 6 months after your purchase. After 6 months, I will have to charge a fee for the repair. I am more than happy to make arrangements; therefore, always contact me.
I value your privacy. I do not sell or share your private information (i.e. name, emails, addresses, phone#, etc.) to any outside third parties. The information collected from you on this website is solely for the purpose of processing payments and providing better customer service.